Contact us
Cross Stitch (thecrossstitch.com) is operated by A.B. DIGITAL HORIZON SYNDICATE LIMITED.
Write to privacy@thecrossstitch.com for questions about patterns, credits, payments or your data. Please include the email you sign in with and, for a payment, your Paddle receipt or transaction number.
Payments and refunds
Purchases are handled by Paddle, our merchant of record. For a receipt, a refund or a withdrawal go to paddle.net or use the link in your Paddle receipt email. Our Refund Policy explains the options.
Privacy requests
To see what we store about you or to have your photos, saved patterns or account data removed, email privacy@thecrossstitch.com. See the Privacy Policy.